Privacy Policy

Last Updated: January 19, 2020.

At Grubify, your privacy is important to us. In this Privacy Policy, we tell you what information we collect, share with others, and how we use it.


Scope of this Privacy Policy

Grubify (“Grubify,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website and mobile apps (collectively, our “Platform”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from Grubify’ users (“Users”). It applies to our customers (“Customers”), individuals who deliver products requested by Customers through our Platform (“Couriers”), anyone who signs up to become a Courier (“Prospective Couriers”), businesses selling products through our Platform (“Merchants”), and other partners and/or end users who use our Platform to facilitate delivery and/or sale of products (“Partners”). By using the Platform, you agree to the Privacy Policy and any future amendments and additions. Your use of our Platform is also subject to our Terms of Service.

Sign Up and Profile Information. When you sign up and/or place an order through Grubify as a Customer, you provide us with information, including, but not limited to your name, email address, physical address, and phone number. If you sign up using your Facebook account, we receive information including your name and email address. After registration, Customers can add multiple delivery addresses to their profile. You may be required to provide us with a photograph.

Sign Up and Profile Information. When you sign up to become a Courier, you may provide us with certain information, including, but not limited to your legal name, date of birth, email address, physical address, phone number, photo, vehicle information, and car insurance information. We share this information with third-party providers who initiate background check reports on you. Additional information about the third parties who run the background checks is provided in Section C below. We may also collect information from you after sign up as is necessary to effectively operate the Platform.

Profile Information. A Merchant who signs up for our Platform or a Partner who utilizes our Platform provides us with certain information, including, but not limited to contact name, phone number, email address, physical address, hours, and product information, including product details and price.

Payment Information. We may receive Merchants’ bank account information to provide payment as well as any other information necessary to set up payment.

Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support team, we will receive your name, email address, and the contents of any message or attachments that you may send to us, as well as any other information you choose to provide.

Location and Sensor Information. We receive a Customer’s location information when you’re using the Grubify app, including when the app is in use in the foreground or background. We may continuously collect location information and other motion-generated or orientation-generated mobile sensor data from Couriers and Prospective Couriers when the Grubify app is in use in the foreground or background in order to personalize the app experience, assist in finding available markets and/or available delivery opportunities, offer delivery incentives, track the progress and completion of deliveries, and other similar purposes. We also use this information for analytics purposes. For information on your choices for sharing location information, please consult Section 6 on Your Choices.

Grubify users may not send, publish, or share any false, misleading, or deceptive communications in connection with participation in the referral program. These actions may violate various federal state and/or international laws, including, but not limited to, the regulations and policies of the Federal Trade Commission. In addition, Grubify users may not send any referral emails, text messages, or other communications to children under the age of 13.

If you are referred to Grubify through one of our referral programs, or if someone attempts to refer you, Grubify may share your name, whether you already signed up for Grubify, whether you are a new customer, and whether you have placed a qualifying order with the Grubify with the person(s) who referred you.